Shipping Policy


Merchant Campbell aims to reduce our carbon footprint and uses recycled packaging wherever possible and strives to reduce the amount of paper and packaging generated. Our cards are made from cotton paper, a by-product of cotton waste and we use recycled or eco-bubble wrap.

We ship Australia wide and use Australia Post Parcel, unless Express Post shipping has been selected. Please allow 2–3 working days for delivery to metropolitan areas for orders placed within business hours. For regional locations, WA and sale orders, please allow up to 3–10 working days.

If you have selected Express Post shipping, assuming your address lies within the Express Post network and you have purchased within business hours (see below), Express Post orders will arrive in 1–2 business days.

We recommend shipping to your daytime address where applicable. Orders are dispatched on business days and during business hours, Monday– Friday, 10am–5pm AEST.

Merchant Campbell prioritises fast dispatch for online customers. Due to our regional location, delivery times listed above are an estimate only and we will not be liable for any delay in delivery. All orders placed on a Public Holiday will be dispatched the following business day.